Every online retailer knows the feeling: a customer finds the exact product they want, picks their size, and it is sold out. That sale usually walks to a competitor. Across a full assortment, sell-outs quietly cost retailers a large share of full-price revenue.
Stock gap fulfilment fixes this without buying more inventory.
What stock gap fulfilment is
When a size or product sells out on your site, the listing stays live. If a customer orders it, the order is routed to a verified supplier or the brand itself, who holds the same item and ships it directly to your customer. You keep the sale, the customer and the margin.
Why sell-outs are so costly
- Full-price sales are lost, not discounted ones. Sell-outs hit your best-selling items first.
- Customers switch sites and may not come back.
- Buying deeper is risky, because over-buying creates markdowns later.
How it works in practice
- You share your catalog and stock levels.
- Stock held by verified suppliers and brands is matched to your out-of-stock items, size by size.
- When a customer orders a sold-out size, the order routes to the matched stock.
- The supplier ships direct to your customer, and tracking flows back to you.
- You settle after your customer has paid.
What to look for in a partner
- Verified, authentic supply from official channels.
- Exact product matching at size and colour level.
- Reliable, tracked shipping in your customer's market.
- Brand rules respected, so the brand is comfortable with the setup.
How Stork helps
Stork for online retailers connects you to $1B+ of verified inventory at retail value across 100+ brands. Stock gaps is also a module brands can switch on, so sell-outs at partner retailers are filled from stock the brand already holds, at full price.
FAQ
Does the customer know a supplier shipped the order?
The order is placed and paid on your site. The supplier ships it directly, with tracking shared back to you.
Do we need to change our checkout?
No. Your site and checkout stay exactly as they are.
Apply as an online retailer to start with one category.
























